You’ve completed your Solidwork download, you’re excited to start designing… and then an error pops up. Installation fails, activation won’t work, or SOLIDWORKS refuses to launch. Frustrating—but usually fixable.
Here’s a practical guide to the most common installation issues and how engineers, students, and companies using SOLIDWORKS Indonesia can solve them fast.
1. Installer Won’t Start or Keeps Crashing
Typical symptoms:
- Nothing happens when you double-click the installer
- The setup window appears briefly, then closes
- You see generic Windows error messages
Quick fixes:
- Run as Administrator: Right-click the installer and choose “Run as administrator.”
- Move the installer locally: Copy the installation files from a network drive or USB to your local C: drive before running.
- Check antivirus: Some security tools block installer components. Temporarily disable real-time scanning while installing, then enable it again afterward.
- Verify the download: If the file size looks suspiciously small or the installer won’t even extract, your Solidwork download may be corrupted. Re-download using the official link from your SOLIDWORKS distributor Indonesia, not from random websites.
2. “Prerequisite Failed” or Missing Components
SOLIDWORKS depends on several Microsoft components and system prerequisites. During installation you might see messages about:
- .NET Framework
- Visual C++ Redistributables
- Windows updates
Quick fixes:
- Let the installer try to install prerequisites automatically when prompted.
- If it fails, run Windows Update and install pending updates, especially .NET and C++ components.
- Restart your PC and re-run the installer as administrator.
If you’re still stuck, your IT team or your SOLIDWORKS Indonesia partner can help you manually install specific prerequisites.
3. Serial Number or License Errors
Common messages:
- “Invalid serial number”
- “Cannot connect to the license server”
- “Activation count exceeded”
Quick fixes:
- Double-check serial numbers: Copy them carefully from the email or portal provided by your reseller. Avoid old or mixed serials from previous trials or versions.
- Check internet connection: Activation requires stable internet unless you’re using an offline activation method.
- Confirm license type: If you’re using a network license, ensure the license server is installed, running, and reachable from your machine.
- Release previous activations: If you changed machines, you might need to transfer or deactivate the old activation.
When in doubt, contact your SOLIDWORKS distributor Indonesia. They can reset activations, verify license status, and make sure your serial numbers match the products you’re installing.
4. Installation Hangs at a Certain Percentage
Sometimes the progress bar stops, seemingly forever, at a certain step.
Quick fixes:
- Give it time—large installs and slow drives can take longer than you expect.
- Check that Windows isn’t waiting for a hidden dialog (e.g., a prompt behind other windows).
- Temporarily disable antivirus or endpoint security that might be scanning every file being installed.
- Ensure you have enough disk space; aim for at least 20–30 GB free on the installation drive.
If the installer appears completely frozen for a long period (e.g., over an hour with no disk activity), cancel, restart Windows, and run the installer again as administrator.
5. SOLIDWORKS Installs but Runs Very Slowly or Crashes
Installation completes, but performance is terrible or the software crashes when you open a file.
Quick checks:
- Graphics driver: Make sure you’re using a certified driver for your GPU. Outdated or generic drivers cause many graphics-related crashes.
- Hardware: Check that your PC meets recommended specs for CPU, RAM, and GPU—not just bare minimums. Large assemblies or simulation need more resources.
- Add-ins: Disable unnecessary add-ins from inside SOLIDWORKS and see if stability improves.
For users in SOLIDWORKS Indonesia, your local reseller can review your workstation specs and suggest realistic hardware or configuration improvements.
6. Installation Fails with “Access Denied” or Permission Issues
This usually means Windows or your IT policies are blocking the installer.
Quick fixes:
- Install using an account with local administrator rights.
- Avoid installing into strange custom paths—stick to default directories when possible.
- If you’re in a corporate environment, coordinate with IT so they can loosen group policies or whitelist the installer.
When policies are strict, trying to “hack” around them usually leads to a half-installed system. It’s better to involve IT early.
7. When to Escalate to a SOLIDWORKS Indonesia Partner
If you’ve tried the basic steps and the installation still fails, it’s time to involve an expert. An authorised SOLIDWORKS distributor Indonesia can:
- Review your installation logs and pinpoint the exact failure point
- Provide updated installation media if your download is corrupted or outdated
- Help configure license servers and network options
- Advise on best practices for multi-user environments, PDM, and upgrades
This saves hours of trial-and-error and ensures your setup is stable from the start.
Practical Troubleshooting Checklist
Before you give up, run through this quick list:
- Installer source: Confirm your Solidwork download came from an official link.
- Admin rights: Always run the installer as administrator.
- Updates and prerequisites: Install pending Windows updates and let SOLIDWORKS add its prerequisites.
- Antivirus and firewalls: Temporarily relax them during installation if they’re blocking components.
- Disk space and hardware: Verify you have sufficient resources for the version you’re installing.
- Serial and licenses: Double-check serials and activation method with your reseller.
- Ask for help: Share logs and screenshots with your SOLIDWORKS distributor Indonesia if problems persist.
With a little structure—and support from local experts—most installation issues can be resolved quickly, so you can spend less time wrestling with setup and more time actually designing.
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